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Wild Oats
Sewing Company

Store Policies

 

Wild Oats Sewing Co.

471 N. Denver Ave

Loveland, CO 80537

Phone - 970-335-8397

Email - info@wildoatssewingco.com


Store Policies

Returns: Software/embroidery designs, books, patterns, and cut fabric are non-refundable. New machines are subject to a 10% restocking fee. Previously owned machines are non-refundable. No refunds past 7 business days. Refunds require a printed/digital receipt and will be paid back in the original form of payment.

Service/Repairs: We guarantee our work for 30 days. Please notify us of any issues or concerns within that time to better serve your needs.

Special Orders: Full payment is required at the time of order. Special orders are non-refundable.

Discounts/Coupons: Only one per transaction. Rewards are excluded.

Private Lessons: $25 per hour. 1 hour minimum.

Rentals: Are currently available for in-store use. More information about take home rentals coming soon.

Recording: We do try to record all classes so they are available to anyone who attended the class or missed a class and cannot attend a subsequent class. If you need access to a class recording, please contact one of our staff members for access. Please note that with recording of classes you may be in videos that may be posted online.

Privacy: Personal information collected at time of check out may include Name, Address, Email, and Phone number. Any personal information that is collected on our site is only used for order fulfillment, contacting you in case we cannot complete the order, or for general marketing for Wild Oats Sewing Co. only. We will never sell your personal information to a 3rd party.

Please note if you sign up for the Newsletter Email Marketing you can unsubscribe at any time.

If you have any questions regarding the information collected or anything else feel free to contact us.

Cancelations

 

Classes, Appointments, and Events
If anyone missed a section or is unable to attend the class or demonstration, please reach out to reschedule or receive a credit towards another class 24 hours before the scheduled event.
If you are unable to reschedule, we will make a recording available to watch if one is available.

Long Arm Cancelations
If you cannot make your appointment, please reschedule or cancel 48 hours before your time slot so we have the opportunity to service other customers.
When you reschedule, your deposit will be applied to the rescheduled time slot.
In fairness to others, we limit cancellations/reschedules, with 48-hour notice to 2 per person.
Cancelations (less than 48 hours’ notice, late arrivals, and no-shows contribute the deposit to the coffee and snack fund.

Late is considered 15 minutes or more.

 

Class Policies

 

  •        Class fees must be paid in full at the time of registration to reserve your spot. Space is reserved on a first-come first-serve basis.
  •        Supply lists are given at the time of registration if available. Most classes also have a sample displayed in the shop or online.
  •        Class fees are for instruction only and do not include materials, unless otherwise stated.
  •        Most classes have a pattern, book, or tool requirement. These will be noted on the supply list. Each student is required to have their own copy.
  •        Students are required to bring; a sewing machine in good working order (unless using a store machine), machine accessories, basic sewing supplies to each class (we do have some supplies available to use), You should be familiar with the operation of your machine before class, please bring your manual if in doubt. (New machine owner’s classes and one on one appointments are the exception)
  •        We are more than happy to help you with your selection of class materials, but please do so prior to class.
  •        Some classes require a small amount of homework prior to class. Please arrive prepared so that you can start on the fun part right away!
  •        Classes will start on time, so please arrive at least 10 minutes early and be set up and ready to go.
  •        Please be considerate of others and place your phone on silent mode prior to class. Please refrain from wearing large amounts of perfumes, as some people have sensitivities to strong scents. If you bring a drink, please use a container with a lid.
  •        If nothing is scheduled in the classroom before/after your class ends, please feel free to stay and us the space to continue working on your projects until the shop closes.
  •        All items for classes or purchases on the day of class are eligible for a 10% discount with proof of purchase (not to be combined with other offers). We encourage you to purchase supplies at Wild Oats Sewing Company to continue bringing fun, innovative, and exciting new classes.

 

We appreciate your support of our shop!

 

Thank you!

 

 

 

Wild Oats Sewing Company reserves the right to refuse service to anyone.

 

 

 

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